Shipping policy
[PLACEHOLDER. To be drafted by legal counsel. Do not publish without review.]
This document must cover:
- Dispatch timelines after payment confirmation
- Courier partners and serviceable pincodes
- Shipping charges and how they are calculated
- Delivery timelines by region
- Damaged or missing consignments
- Order tracking and how customers are notified
Note: Required before a payment provider will activate a merchant account for physical goods. GST compliant invoicing must also be in place.